Introduction

In today's digital world, technology can open doors to greater independence, communication, safety, and learning.

But if you're an NDIS participant, you might be wondering:

• Can I use my plan for tech training?
• What kind of skills can I learn?
• Who provides this support?
• Do I need evidence?

Let’s walk through what’s possible and how to access this valuable support.

💡 Why Tech Training Matters

Technology can help with:

• Staying connected with family or support workers
• Attending appointments online
• Managing daily routines or medication
• Using assistive devices and apps
• Building employment or study skills
• Increasing safety at home or in the community

But to make the most of it, you need the confidence and skills to use it well—and that’s where NDIS-funded training can help.

✅ What Tech Training Is Covered by NDIS?

The NDIS can fund training in the use of assistive technology that’s related to your disability support needs.

This may include:

• Setting up and learning how to use a smartphone or tablet
• Using communication devices (AAC)
• Learning to use apps for scheduling, reminders, or sensory regulation
• Navigating telehealth platforms
• Using smart home devices (e.g., voice-activated lights, doorbell cams)
• Training for screen readers or adaptive software

📘 According to the NDIS Operational Guidelines, this support is typically covered under:

“Capacity Building – Improved Daily Living” or

“Core – Assistance with Daily Life” (if it's a low-cost AT item or linked to daily tasks).

👩‍🏫 Who Provides This Training?

NDIS-funded tech training can be delivered by:

• Allied health professionals (e.g., Occupational Therapists or Speech Pathologists)
• AT mentors or trainers with disability-specific knowledge
• Support workers with tech literacy (must be aligned with your goals)
• Registered assistive tech providers who offer setup and instruction

Your provider should tailor the training to your ability and pace—and focus on practical, goal-aligned learning.

📋 What You’ll Need

To include or request tech training in your plan, the NDIA may ask for:

• Evidence from allied health professionals
• A clear goal in your plan (e.g., “Improve independence using digital tools”)
• A quote if high-cost training is involved
• Information about the tech you’ll be using

💬 If you're unsure where to start, speak to your support coordinator or LAC.

⚠️ What's Not Typically Funded?

NDIS won’t fund:

• General IT courses not related to your disability
• University or school IT training
• Devices or training for purely recreational use
• Training that another government system (e.g., education) should cover

It must be linked to a disability-related need and a goal in your plan.

🤝 How Assist Providers Can Help

At Assist Providers, we help participants:

• Identify suitable tech and training options
• Connect with providers who offer tailored tech coaching
• Build a case for funding in your next plan review
• Provide evidence templates for OTs or allied health professionals
• Track training outcomes and progress

We take the confusion out of capacity building supports—so you can focus on gaining skills.

🧠 Final Thoughts

The right tech training can be life-changing—helping you stay connected, organised, and confident.

With the right evidence and goal-setting, your NDIS plan can help you access support that builds real independence.

💬 Ready to add tech training to your supports? Assist Providers is here to help you plan and request it.