Introduction:

In the modern world of recruitment, video interviews have become the norm, especially for industries like NDIS where recruitment often involves candidates located in various regions. With NDIS providers needing to recruit both support workers and specialised managers, conducting interviews remotely can help connect with the best candidates quickly and effectively. In this blog post, we’ll review the best video interviewing platforms to help NDIS providers optimise their remote hiring process.

1. Zoom: The Leading Video Conference Tool

Zoom has quickly become one of the most popular tools for video interviews, and for good reason. It’s user-friendly, reliable, and packed with features that make remote interviews seamless.

Why It’s Great for NDIS Recruitment:

• Ease of Use: Zoom’s simplicity ensures that both candidates and interviewers can join meetings without technical issues. It’s a great choice for those unfamiliar with video conferencing tools.
• Recording Options: Zoom allows you to record interviews, which can be useful for future reference and sharing with other team members.
• Breakout Rooms: Perfect for panel interviews or multi-person evaluations, Zoom allows you to have a main meeting room and create smaller “breakout rooms” for team discussions.

Tip: Always check that candidates have the necessary tech (stable internet connection, webcam, etc.) before scheduling interviews.

2. HireVue: AI-Powered Video Interviews

For NDIS providers dealing with high volumes of applicants, HireVue offers an advanced solution. Unlike traditional video platforms, HireVue incorporates AI-driven assessments to help screen candidates more efficiently.

Why It’s Great for NDIS Recruitment:

• On-Demand Video Interviews: HireVue allows candidates to record their responses to pre-set questions at their convenience, enabling recruiters to review responses later. This feature saves time and eliminates the need for scheduling live interviews.
• AI Screening: HireVue’s AI tool evaluates the responses, analysing factors such as tone, facial expressions, and word choice. This helps to quickly identify top candidates.
• Integration: HireVue integrates with most applicant tracking systems (ATS), making it easy to maintain a unified hiring process.

Tip: Use AI-powered platforms like HireVue to assess a large number of applicants quickly, especially for high-volume support worker roles.

3. Microsoft Teams: A Reliable Platform with Built-In Features

Microsoft Teams is another widely used platform that is known for its collaboration capabilities. While it’s primarily designed for team communication, it’s also an excellent choice for conducting interviews, especially if your organisation already uses Microsoft products.

Why It’s Great for NDIS Recruitment:

• Integrated Calendar & Scheduling: Teams is seamlessly integrated with Outlook and Microsoft 365, making it easy to schedule interviews without switching between multiple platforms.
• File Sharing: Teams allows you to share documents, job descriptions, and any other materials that might be needed during the interview. This feature is particularly useful for explaining job responsibilities to NDIS candidates.
• Customisable Meeting Features: You can set meeting options such as muting participants, allowing presenters, and adjusting video quality for different bandwidths.

Tip: Microsoft Teams is a great option if you already use Microsoft tools in your organisation. Consider it for interviews when you need to share documents during the discussion.

4. Skype: A Classic Choice with Solid Features

Skype may be considered a “classic” video interview tool, but it’s still a reliable option for remote NDIS recruitment. Skype is free to use and allows for high-quality video calls, making it a practical choice for many NDIS providers.

Why It’s Great for NDIS Recruitment:

• Familiarity: Many candidates may already have Skype installed on their devices, making it easy to connect without the need for additional downloads.
• Cross-Platform: Skype works on multiple devices, from desktops to smartphones, so your candidates can join interviews from anywhere.
• Recording & Transcription: Skype offers a recording feature for interviews, and it can also transcribe conversations, which can help when reviewing interviews later.

Tip: Skype is best for organisations that require a straightforward, no-frills video interviewing platform for occasional use.

5. Spark Hire: A Video Interviewing Platform for Better Candidate Assessment

Spark Hire is a video interviewing tool specifically designed for recruitment. It offers both live and one-way video interviews, making it adaptable to different types of hiring needs.

Why It’s Great for NDIS Recruitment:

• One-Way Video Interviews: Spark Hire’s one-way video interviews allow candidates to record answers to questions at their own pace. This is especially useful when dealing with large numbers of applicants for entry-level NDIS roles like support workers.
• Collaborative Review: The platform allows multiple team members to review interviews and provide feedback, making it easier to make collaborative decisions.
• Customisable Questions: You can add role-specific questions, including situational or behavioural queries, to assess candidates effectively for NDIS positions.

Tip: Spark Hire is perfect for NDIS providers who need to evaluate a high number of applicants while maintaining a structured, standardised interview process.

6. VidCruiter: Tailored Video Interviewing for NDIS Recruitment

VidCruiter is an all-in-one recruitment platform that includes video interviewing as part of its suite of features. It’s highly customizable and designed to adapt to a wide range of industries, including the NDIS sector.

Why It’s Great for NDIS Recruitment:

• Customisable Workflows: VidCruiter allows you to create custom workflows that match your hiring process. Whether it’s for support workers or managers, you can design workflows that suit the unique needs of NDIS recruitment.
• Multi-Language Support: VidCruiter is ideal for NDIS providers in multicultural regions, offering language support that helps eliminate language barriers during interviews.
• Automated Scheduling: The platform can automatically schedule interviews based on interviewer availability, which saves time and ensures candidates are interviewed promptly.

Tip: If you're working with a diverse applicant pool or need to customise your recruitment workflows, VidCruiter is an excellent solution.

Conclusion

Video interviewing platforms are essential for modern NDIS recruitment. With many candidates spread across Australia, these tools help NDIS providers conduct efficient, professional interviews that ensure the best talent is selected. Whether you're using Zoom for easy interviews, HireVue for AI-powered assessments, or VidCruiter for a customisable workflow, the right platform can make all the difference in your hiring process.